Last Updated: March 24, 2025
At Fire Preventive Systems (“we,” “us,” or “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit firepreventivesystems.com or engage with our services. By using our website or purchasing our wildfire defense systems, you agree to the practices described below.
1. Information We Collect
We collect information to provide you with the best service possible. This may include:
- Personal Information: Name, email address, phone number, billing address, and property address when you request a quote, place an order, or contact us.
- Payment Information: Credit card details or other payment data processed through secure third-party providers (we don’t store this ourselves).
- Usage Data: Information about how you interact with our site, such as IP address, browser type, pages visited, and time spent, collected via cookies or analytics tools.
- Property Details: Specifics about your home (e.g., size, location) shared during consultations to design your sprinkler system.
2. How We Collect Information
- Directly from You: When you fill out forms, request a consultation, or communicate with us via email or phone.
- Automatically: Through cookies, web beacons, or similar technologies when you browse our site.
- From Third Parties: Such as payment processors or weather data providers integrated with our systems, only as needed to fulfill our services.
3. How We Use Your Information
We use your data to:
- Process orders, schedule installations, and deliver your wildfire defense system.
- Respond to inquiries and provide customer support.
- Send you updates, such as order confirmations or service reminders (you can opt out anytime).
- Improve our website and services by analyzing usage trends.
- Comply with legal obligations or protect our rights if necessary.
4. Sharing Your Information
We don’t sell or rent your personal data. We may share it only in these cases:
- Service Providers: With trusted partners (e.g., payment processors, installers) who help us operate our business, bound by confidentiality agreements.
- Legal Requirements: If required by law, such as in response to a subpoena or to prevent fraud.
- Business Transfers: If we sell or merge our company, your data may be transferred as part of the transaction, with privacy protections intact.
5. Cookies and Tracking
Our site uses cookies to enhance your experience (e.g., remembering preferences) and for analytics. You can manage cookie settings in your browser, but disabling them may limit site functionality. We may use tools like Google Analytics to track usage—see their privacy policy for details.
6. Data Security
We take reasonable steps to protect your information, including encryption for payment transactions and secure storage for personal data. However, no online system is 100% secure, and we cannot guarantee absolute protection against breaches.
7. Your Rights and Choices
Depending on your location, you may have rights to:
- Access, update, or delete your personal information.
- Opt out of marketing emails (unsubscribe links are in every message).
- Request details about how we process your data.
To exercise these rights, contact us at [your email]. We’ll respond within [e.g., 30 days], per applicable laws.
8. Third-Party Links
Our site may include links or embedded content (e.g., wildfire maps). These third-party sites have their own privacy policies, and we’re not responsible for their practices. Review them before sharing information there.
9. Children’s Privacy
Our services are not intended for anyone under 13. We do not knowingly collect data from children. If you believe we have, please contact us to have it removed.
10. International Users
We operate in [your country, e.g., the United States]. If you’re outside this region, your data may be transferred to and processed here, subject to local laws. By using our site, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy as our practices evolve. Changes will be posted here with an updated “Last Updated” date. Check back periodically, as continued use of our site or services means you accept the revised terms.
12. Contact Us
Questions or concerns about your privacy? Reach out:
- Phone: 866-358-1115
- Address: 2681 Ventura Blvd Oxnard CA 93036